These Terms of Service govern access to and use of the Achievers Team Tutorial (ATT) Students Portal at https://attportal.name.ng and the ATT digital services made available through it (together, the “Portal”).

The Portal supports ATT student registration, identity verification, tutorial administration, learning resources, quizzes and assessments, academic records, results, events, communications and related student services.

By creating an account, ticking the acceptance box, signing in, or continuing to use a restricted part of the Portal, you confirm that you have read and agree to these Terms and the ATT Privacy Policy.

If you do not agree, do not register or continue using the Portal. These Terms do not replace any separate policy or specific payment terms shown for a particular ATT programme or event.

At a glance
• Portal: https://attportal.name.ng
• Operator: Achievers Team Tutorial (ATT)
• Policy owner/contact: ATT administration through the Portal Contact Support route.

1. About ATT and the Portal
Achievers Team Tutorial (“ATT”) is a tutorial and student-support programme. The Portal is an administrative and learning-support platform used to manage ATT student accounts, Tutorial IDs, learning activities, assessments, records and communications.
Unless ATT expressly states otherwise in writing, the Portal is not a university’s official admissions, registration, transcript or results system. Any university or institution’s official records and decisions remain controlled by that institution. ATT materials, tests and records must not be represented as an official university document unless specifically authorised.

2. Eligibility and student accounts
Access to student-only functions is intended for properly registered ATT students and other people whom ATT has expressly authorised to use a particular Portal function. ATT may request evidence needed to verify eligibility or correct a record.
Each student must use one personal account and the Tutorial ID assigned to that student. Do not register duplicate accounts, impersonate another person, transfer an account, or allow another person to use your account. ATT may merge or close duplicate accounts after checking the records.

3. Registration details and record integrity
You must provide complete, accurate and current information during registration and when updating details that ATT permits you to edit. The Portal may require your names in uppercase, department, academic level, cohort/class code, contact details, date information and an academic result document. Required fields and supporting documents must be genuine and must relate to you.
Your Tutorial ID is a persistent ATT identifier. Do not modify, forge, share or attempt to obtain another student’s Tutorial ID. Certain identity and historical academic fields may be locked against student editing; corrections to these fields must be requested from ATT administration and may require supporting evidence.
Submitting false details, another person’s results, altered documents or misleading information may lead to verification checks, access restrictions, or disciplinary action under ATT rules.

4. Account credentials and security
You are responsible for keeping your password, verification codes, recovery email and authenticated devices secure. Do not share one-time codes or approve a verification request that you did not initiate. ATT staff should not ask you to disclose your current password.
You must notify ATT promptly through the Portal’s support channel if you suspect unauthorised access, credential compromise, or an incorrect change to your student record. ATT may sign out sessions, require a password reset, or temporarily restrict access where reasonably necessary to protect accounts, students or the Portal.
The Portal may automatically end an idle session and may use verification codes, CAPTCHA checks, security logs and other controls to protect access.

5. Academic honesty and assessment conduct
You must comply with ATT instructions for quizzes, tests, examinations, assignments, research activities and other academic programmes. You must not impersonate a candidate, obtain or distribute confidential assessment content without permission, submit plagiarised work, falsify results, interfere with scoring, exploit a technical weakness, or assist another person to do so.
Where an assessment includes examination rules, time limits, permitted materials or invigilation instructions, those additional rules apply. ATT may review relevant assessment and security records when investigating suspected misconduct, subject to applicable law and fair procedures.
A Portal score, practice test result or ATT-generated record is not a guarantee of a particular academic grade, university outcome, admission, qualification or professional result. Confirm official results with the institution responsible for issuing them.

6. Acceptable use of the Portal
Use the Portal only for authorised ATT-related purposes. You must not attempt to bypass access controls, view another student’s records without permission, scrape or bulk-download restricted data, disrupt system availability, introduce malicious code, reverse-engineer protected functions, manipulate badges or verification responses, or use the Portal to harass, threaten, defraud or unlawfully target another person.
Do not upload malware, unlawful material, content that infringes another person’s rights, or documents that you are not authorised to submit. Do not misuse email, messaging, file upload, profile-photo or support functions.
ATT may preserve relevant audit information and take proportionate action against suspected misuse, including restricting access and referring serious matters to the appropriate authority where warranted.

7. Fees, payment and refunds
Where a tutorial, event, assessment, printed material or other ATT service carries a fee, the amount, due date, payment route and any service-specific conditions will be stated in the relevant notice or Portal interface. You are responsible for using the correct payment reference and retaining evidence of payment until the transaction is reconciled.
Payments may be processed by an independent payment service provider. ATT may receive transaction references, amounts, payment status and related reconciliation information; the provider’s terms and privacy notice also apply to processing performed by that provider.
Refunds, reversals, fee transfers and disputed payments are assessed under the terms stated for the relevant service and applicable law. Contact ATT support with the transaction reference and supporting proof. Nothing in these Terms excludes any right that cannot lawfully be excluded.

8. Uploaded materials, profile photos and intellectual property
You retain any rights you already own in materials you upload. You grant ATT permission to store, review, display and use the submitted material as reasonably necessary to administer your student account, verify your record, deliver the relevant service, or investigate a legitimate complaint.
Only upload a profile photo or document that you are entitled to provide. You are responsible for ensuring that uploaded content is accurate and does not violate another person’s privacy or rights.
ATT names, logos, learning resources, question banks, assessment materials, Portal layouts and original content are protected by applicable intellectual-property rules. Do not copy, sell, republish, distribute or commercially exploit ATT content without prior permission, except where permitted by law.

9. Notifications and official communication
ATT may send transactional messages about verification, Tutorial ID, account status, password changes, mailbox setup, academic activities, fees, deadlines, results, events, system security and support. You must keep your contact and recovery email information accurate and accessible.
Where ATT assigns an institutional email account, official communications may be directed to that address once the mailbox is ready. A personal/recovery address may be retained for account recovery and necessary notices. Email delivery may be affected by spam filtering, provider outages or an incorrect address; check your spam/junk folder and the Portal when expecting important notices.

10. Service availability and third-party services
ATT will take reasonable steps to maintain the Portal but does not guarantee uninterrupted or error-free availability. Maintenance, hosting failures, network problems, security events, third-party outages or updates may cause temporary interruption or loss of access.
The Portal may link to or rely on third-party services, including hosting, email delivery, payment, CAPTCHA and webmail services. Those services may have their own terms and privacy policies. ATT is not responsible for third-party content or service conditions outside its reasonable control, subject to applicable law.

11. Suspension, restriction and account closure
ATT may suspend, restrict or deactivate an account where reasonably necessary for account security, suspected fraud, inaccurate registration information, academic misconduct, misuse of the Portal, unpaid fees where payment is required for the relevant service, legal compliance, or protection of students and ATT systems.
Where practicable and appropriate, ATT will communicate the reason and any steps available to correct the issue or request a review. Immediate temporary action may be taken when needed to prevent ongoing harm, compromise or unlawful access. A restriction may prevent access to student-only dashboards while leaving necessary administrative records retained.
You may request account closure through ATT support. Closure does not automatically require deletion of every record: records may be retained where reasonably necessary for academic history, audit, accounting, dispute resolution, security, or legal obligations.

12. Privacy and personal data
ATT handles personal information in accordance with the ATT Privacy Policy and applicable data-protection law. The Privacy Policy explains the categories of information collected, purposes of use, service providers, retention, security measures and ways to exercise data-subject rights.
Please read the Privacy Policy before registering. If you have a privacy concern, contact ATT through the Portal support channel.

13. Disclaimers and responsibility
You must not rely on the Portal as a substitute for official academic, admissions, financial or professional advice from the institution or authority responsible for that matter. Notify ATT if a displayed record appears incorrect rather than attempting to alter it yourself.
To the extent permitted by applicable law, ATT is not liable for indirect or consequential loss arising from temporary unavailability, a third-party provider outage, a user’s failure to protect credentials, or reliance on unofficial practice material. This clause does not exclude liability or rights that applicable law does not permit ATT to exclude.

14. Changes to the Terms
ATT may update these Terms to reflect new Portal features, operational procedures, security requirements or legal obligations. The current version and effective date will be published on the Portal. Where a change materially affects users, ATT will take reasonable steps to provide notice. Continued use after the effective date constitutes acceptance of the revised Terms where acceptance is legally effective.

15. Governing law and contact
These Terms are governed by applicable laws of the Federal Republic of Nigeria, subject to any mandatory rules that apply to a particular dispute. If one provision is found unenforceable, the remaining provisions continue to apply to the extent permitted by law.
For support, corrections, complaints or questions about these Terms, use the official Contact Support: support@attportal.name.ng route displayed on https://attportal.name.ng. Include your Tutorial ID where relevant, but do not include your password or one-time verification code.